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Memphis Director of Instructional Support

This is a full-time, remote position located in Memphis, with regular travel throughout Memphis and some national travel expected.


About Instruction Partners

Who We Are:

At Instruction Partners, we are a team of educators obsessed with instructional excellence. We dig deep into the often overlooked practical actions that power progress to learn what works, and translate it into support for schools and educators. We believe we can get better faster, together, and make every classroom a place of great learning that prepares students for successful, rewarding lives.

What We Do:

We work shoulder to shoulder with schools and educators to improve the quality of instruction in core academics. We don’t offer one-size-fits-all solutions or push particular programs. Instead, we get into classrooms together and work through a collaborative process, with a singular focus of improving student outcomes. We work in two ways: we partner with schools and districts to support academic growth, and we provide deep-dive professional development for educators.


Our Core Values:

  • We are optimists: We believe that every student can succeed and that educators, with the right supports, can lead them to success. We aren’t scared of challenges, but have the courage and sense of possibility to overcome obstacles while holding high expectations and maintaining a sense of possibility for students, educators, and ourselves.
  • We are learners: We know there are always ways to improve. We believe our long-term success is a result of how well we learn. We seek to understand the best of what is known, we reflect on successes and challenges and we always look for ways we can grow.
  • We are big-hearted: We care deeply about each other and our work, and we know we can accomplish more together than alone. At all times, we communicate with kindness and empathy. We value diverse perspectives and honor individuality. We operate with no egos.
  • We are relentless: We pursue excellence by setting ambitious goals, working hard to overcome obstacles and boldly trying new things to ensure each student learns at a high level.
  • We are practical: We believe support should be thoughtful by meeting people, schools, and districts where they are. We look for ways to work smart, focus on the most relevant impact, and reduce friction to make it easier to take action.
  • We are direct: We honor each other by being honest, even when it is difficult.  We are straightforward about what we know and what we do not. Our respectful directness allows us to align our relationships and conversations toward our shared goals.


About the Role

Position Description:

We seek to hire a full-time Director of Instructional Support (DIS) to lead the effort to improve instruction in partnership with schools and charter systems in Memphis beginning in the 2018-19 school year. The DIS will support a network of schools and systems to improve instruction for students and develop cross-school programs and solutions to target common challenges. The DIS will be responsible for goals rooted in changes in observed instructional practices and student achievement gains in the schools he/she supports. The DIS will manage a team of content experts to support the work in a subject-specific way. The DIS reports to the Executive Director.



System Support

  • Support a portfolio of schools and charter systems to improve instruction in core academic subjects and support student growth
  • Lead system instructional reviews to diagnose needs and develop a comprehensive sense of partners’ approaches, assets and needs
  • Work closely with partners to develop actions plans in line with their values and resources to support instructional improvement
  • Build relationships with school and system leaders to support implementation of action plans and adjust course where needed
  • Connect partners to resources, information and research from within the network and across the sector to help schools and systems solve targeted instructional challenges.
  • Serve as the primary point of contact to answer partners’ questions and help locate key resources and information


  • Manage a team to provide content-specific support to partners, including supporting assignment and staff growth
  • Manage partner contracts and deliverables to achieve school-level goals based on instruction and student achievement


  • Plan cross-system support opportunities targeting common instructional challenges across the partner network, including:
    • Planning and facilitating classroom visits and meetings for instructional leaders
    • Researching and writing case studies of particular examples of instructional improvement
  • Identify common instructional challenges across systems and propose, design and execute new services to target common challenges
  • Facilitate adult learning experiences for school and system leaders both within and across systems


Candidate Qualifications and Traits:

  • 8+ years of educational experience and 3+ years of system-level instructional leadership
  • Experience leading instructional improvement for a school, charter system and/or district, with a track record of improving student achievement
  • Quick ability to understand the assets, needs and personalities of a school system in order to help develop plans that will work for their context
  • Strong instructional instincts and experience across content domains; deep understanding of all content areas is not expected and Directors of Instructional Support will have content consultants they can call on – however, strong content knowledge is certainly valued
  • Strong management skills and experience developing team members
  • Great communication skills verbally and in writing, with an ability to develop quick rapport and build trust
  • Detail orientation, organization and ability to keep multiple projects moving forward concurrently
  • Data driven orientation and a commitment to whatever works best rather than attachment to pet theories or particular ideologies
  • Versatility and a total learner mentality: comfort learning about new content areas and approaches to work
  • Able to travel to schools and systems in Memphis weekly, to Nashville quarterly, to team meetings (location TBD) bi-annually, and nationally as needed
    • Travel often includes early morning departures and/or overnight stays. A flexible schedule Monday through Friday is required. Instruction Partners covers all travel expenses.



Compensation is competitive with charter and nonprofit sector positions and is commensurate with experience. Detailed information about the organizational compensation philosophy is available upon application. Instruction Partners offers flexible work hours and location. Competitive benefits and private retirement investment options are available, as well as a generous vacation policy.



Instruction Partners will be engaging the the review and selection process for this role across the spring of 2018. We expect to make decisions and offers to qualified candidates by the end of May, with an expected start date in early July 2018. We will consider all applicants - however, there is no guarantee we will hire for the role at all. If we decide not to hire for the position, we will promptly notify all candidates who are in an active stage of the hiring process.


Instruction Partners provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Instruction Partners complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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